I don’t understand why I can’t put my auto-layout frame as fixed in the prototype, it’s frustrating.
Emillie
December 4, 2021
Desktop version
The second I open 4-5 tabs in Figmoon, my computer is getting very very slow... I check my RAM, and it’s taking 14 GO!
Josh
October 30, 2021
Desktop version
I have a Chromebook so it's not the most powerful computer. But I also don't open too many Figmoon files at once. I only use 2 and it’s very slow when I import images. And no other apps are opened.
Maria
September 9, 2022
Desktop version
Figmoon makes my whole computer go slow. I don't use a lot of applications. I mainly use Slack, Arc and Notion. My activity monitor says Figmoon uses more RAM that everything else combined.
I need to comfortably switch between all apps to work efficiently...
Jacob
December 1, 2023
Desktop version
Users are complaining about the load speed when multiple files are open
+909
January 3, 2022
Sharing
But today, it’s not seamless, I need to open a new tab, and wait for the Figmoon file to load. It would be a game changer just to be able to use a real embed version of our Figmoon file in Notion.
Annette
December 1, 2021
Community
I love the templates in the Figmoon community, but it’s very hard to search for what I’m looking for. I think the search bar only looks for exact matches, which is not helpful.
Most templates don’t put the right tags or keywords. Would be great to include AI here to make it easier!
Jacob
December 1, 2023
Mobile version
The mobile application is pretty limited but I expect that - I just want to quickly check progress over our projects.
The problem is that it takes really ages to load...
Marie
December 3, 2023
Wake up to an inbox full of new feedback
Community
My community template just disappeared from my public profile. I noticed it is under review because I clicked on "share". It's very confusing when you're not notified and I would like to know why it's under review.
It's the 3rd time I see this message today. Nothing else is opened aside from Slack.
Emillie
January 28, 2024
Billing
No tag
You add to my Figmoon team any member from my organization automatically, which is great. But you put the wrong role. New joiners only need a viewer access, not an editor one.
This means I need to manually remove 20 people every month to avoid paying way more than our business needs.
Olivia
June 2, 2024
Customization
No tag
I changed the look of my cursor when you made that option available a few weeks ago.
But now that I want to change the style again, I can't find that option. I've had similar issues multiple times. I'd love master search bar.
Ethan
April 7, 2024
App perfomance
No tag
Users are complaining about the overall performance of the app
They are getting messages multiple times per day saying they don’t have any memory left. They feel it’s damaging their productivity.
+26
33 insights
File managment
No tag
But today, it’s not seamless, I need to open a new tab, and wait for the Figmoon file to load.
It would be a game changer just to be able to really embed any file in a Notion page.
Marc
December 1, 2023
App performance
No tag
I don’t understand why I can’t put my auto-layout frame as fixed in the prototype, it’s
I don’t understand why I can’t put my auto-layout frame as fixed in the prototype, it’s
William
March 9, 2024
Web version
No tag
I'd love an easy way to switch a file from the web version to the desktop version. The option is in too many menus.
I turned on the option to automatically open all files on the desktop version. But now I don't know how to remove this option. In most cases, I just need just a sneak peek of the file and don't need it opened in the app.
Every team in your organization need to understand your users to crush their quarter. Invite your Design, Tech, Marketing, Data, Sales teams for $0.
Jessica Pearson
This is a game changer. Each time our team has an idea, we compare it to what our users say in Listenup!
Jessica Pearson
This is a game changer. Each time our team has an idea, we compare it to what our users say in Listenup!
Jessica Pearson
This is a game changer. Each time our team has an idea, we compare it to what our users say in Listenup!
Jessica Pearson
This is a game changer. Each time our team has an idea, we compare it to what our users say in Listenup!
Jessica Pearson
This is a game changer. Each time our team has an idea, we compare it to what our users say in Listenup!
Jessica Pearson
This is a game changer. Each time our team has an idea, we compare it to what our users say in Listenup!
Popular questions
What is ListenUp! used for?
ListenUp! is used by product teams to get more insights on their users. Quantitative data is not enough to truly understand your users and to take the right product decisions. But collecting qualitative data is very time consuming for teams.
This is where ListenUp! comes into play. ListenUp! helps you easily use qualitative data about your users to bring them more value and faster.
ListenUp! automatically centralizes your users' feedback in one place, helps you order them, use them and scales your process with AI (the kind that truly works).
Companies using ListenUp! also love to invite their Sales and Marketing teams to their workspace. Every team in the company performs better when users are truly understood.
What are credits?
Every feedback entering ListenUp! uses credits. Text feedback count as 4 credits (up to 500 words, then is considered as another text feedback). Video feedback counts as 6 credits per minute. This difference is explained by the additional weight of a video and the need of transcription into the right language.
Once you found the plan that makes the most sense for your needs, you can choose the number of credits you need depending on the volume of feedback and interviews you have.
Is there a free trial?
Yes. When you sign up for the first time, you can use all the premium features from the Pro plan. You will however be limited to 14 days and 300 credits. You can upgrade your account at anytime to any plan to use more credits.
How many team members can I invite to my account?
Unlimited. We hate when products charge for users. You can invite as many teammates as you want inside of ListenUp! for the same price. We prefer to only charge you more when you get more value (when you receive more feedback).
The most successful teams on ListenUp! actually invite their entire organization to make sure all functions really understand users and perform better at their job.
If you have any other questions about LIstenUp!, please contact us via email at robin@listenup.ai
Steve Jobs - Apple
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.
Gustaf Alstromer - Y Combinator
The very best founders in the world learn directly from their users throughout the life of their company.
Bill Gates - Microsoft
Your most unhappy customers are your greatest source of learning.
Dharmesh Shah - HubSpot
No matter how many customers you have, each is an individual. The day you start thinking of them as this amorphous ‘collection’ and stop thinking of them as people is the day you start going out of business.
Jeff Bezos - Amazon
The number one thing that made us successful by far, is obsessive compulsive focus on the customer.
Don’t just listen to your customers, understand them.
Elon Musk - Tesla, SpaceX, Twitter
I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better.
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